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Policies

Custom Orders

Begin the custom order process by first contacting Anna at noriashop@gmail.com with a description of the design you have in mind as well as a price range you want to work within. Images, if applicable, are helpful in this stage, whether a hand-drawn sketch or an image from this site.

After details of the project are finalized, a deposit of at least 50% is due up front and is not refundable once creation on your piece has begun. Upon the piece's completion, photographs of the finished creation will be sent to you and the remaining 50% balance is due.  Once payment is recieved your custom creation will be sent on its way to the address provided.


Layaway Terms

If you would like to reserve an item, contact Anna at noriashop@gmail.com. The item can be reserved up to three (3) months.  At least 25% is due up front and remaing payment amounts may vary by the needs of the individual and will be handled on a case-by-case basis.


Recommended Care

All Noria jewelry is made to withstand normal, low impact wear. However it is recommended that jewelry be treated with care. Prevent unwanted tarnish by enclosing the jewelry in a plastic zip lock bag. Store your Noria Jewelry pieces in their packing box or some other hard container.  Do not use immersion chemical cleaners as these damage the nacre of freshwater pearls and would remove intentional patina on some items. A soft polishing cloth used only occassionally is recommended.


Shipping

All Noria Jewelry is sent in an elegant, glossy black box and tied with a purple organza ribbon. The boxes are sent in padded envelopes via USPS First Class mail and include tracking information. Be aware insured packages usually require a signature upon delivery. International orders are sent via US First Class International and US International Priority Mail.Shipping upgrades are available upon request.



Returns Policy

Noria Jewelry is 100% handcrafted and guaranteed to be without defect. Product photos are clear and accurate representations of each piece. All descriptions are written to provide full disclosure of materials and sizing information. If you have a question regarding a piece, please email Anna at noriashop@gmail.com. 

If for some reason you want to send your purchase back you can do so within three (3) days from the date of receiving the parcel. First notify Anna at noriashop@gmail.com about the reason for your return. Jewelry must be in "new" condition and unworn, returned in original box and the receipt or invoice must be enclosed.  Shipping costs are the responsibility of the buyer and will not be refunded. ALL conditions must be met to receive a full refund.

COD returns not accepted. Refund is always done on the bank account/credit card used for original purchase.

 If you damage your jewelry, please contact Anna at noriashop@gmail.com. Attach pictures, if possible, documenting the damage. Repairs are almost always possible. The repairing fee depends on the extent of damage and is always fixed after a thorough examination of the damaged piece.






Noria Jewelry is custom made fine jewelry fashioned using precious and semi-precious gemstones, freshwater pearls and precious metals. Designer Anna Cordner creates one-of-a-kind designs unique to her ‘Edwardian era meets Bollywood’ style; each piece is handcrafted. When you wear a Noria Jewelry piece, you wear art designed to last generations.

Anna blends intricate wire wrapping, silversmith and PMC techniques to create a very unique, one-of-a-kind aesthetic for custom made fine jewelry. Filigree motifs nod to Victorian and Edwardian influences while bright, vibrant gemstone combinations, coupled with exquisite detail, nod to Indian influences, both of which fuel Noria Jewelry’s unique allure.

If you feel inspired to have your own custom creation commissioned, contact Anna at annac@noriajewelry.com to begin the creative journey of seeing your vision become a tangible work of art.

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